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GENERAL CONDITIONS OF PURCHASE

GRV POWER PRODUCTS SL reserves the right to modify the before 1pm on the current day.
final appearance of the products shown in its catalogues If the product purchased is out of stock, GRV will inform
and/or to replace any item without prior notice. Some the customer and he/she will be able to change, wait for
technical data are approximate. delivery or, if none of the above two options is suitable, the
full amount will be credited to the same method of payment
PRICES, VAT, SHIPPING AND HANDLING AND OTHER chosen for the purchase.
CHARGES GRV delivers free of charge within 24-72 hours. In the
event that the customer has an urgent need, the cost of
ALL TAXES ARE INCLUDED express delivery will be paid by the customer. To request a
The prices shown on this website include VAT. quotation for express service, please contact GRV POWER
ALL SHIPPING COSTS ON PURCHASES OVER 50 EUROS ARE PRODUCTS, S.L. Avda Àlguema nº 6C , 17771 - Santa
INCLUDED. Llogaia d’Àlguema . Girona - Phone +34 972 53 85 21 -
The prices of this WEB have ALL THE COSTS INCLUDED. email: info@itcpower.com
Shipping costs in Peninsula included. Scope of delivery and restrictions: deliveries of heavy
There are no additional surcharge phones. goods are made with lorries adapted to such weights and
The customer, when making the purchase, assumes that he/ measurements. The receiver of the goods must facilitate
she has to pay for the product to receive it. He/she assumes the access of these lorries to the place of destination. In the
that he/she is of legal age and that he/she has the authority event that the destination does not have a road for the lorry,
to purchase the advertised product. GRV or the transport company will not be able to leave the
goods. The customer must have his own means of unloading
SHIPPING OUTSIDE THE PENINSULA the goods.
Delivery must be possible in a flat place, easily accessible to
Shipping costs are not included for deliveries outside the the lorry and in the case of large tonnage, when deliveries
peninsula. are made by lorry, the purchaser must have a method
For sales of WEB products to the Canary Islands, the of unloading, either a forklift, a forklift or a boom, as
consumer will have to pay a tax and customs surcharge. All appropriate.
these details will be quoted prior to purchase. In remote towns or towns with low turnover, the customer
You can contact the customs offices of your destination assumes that the delivery time will be delayed due to the
to request detailed information about these costs. If you route of the carriers. In the event of an urgent reception,
decide to reject your purchase made on the customer may go to the central office nearest to
www.generadoritcpower.com once the package arrives, his town to pick up the goods at the centre, after prior
you will be responsible for the original shipping costs, any communication with GRV. GRV will deliver the goods to you
taxes or customs charges applied to your order, as well as at the destination and on time, provided that you are at
the cost of shipping the package back to our offices. This the place of destination provided in the purchase and can
amount will be deducted from the refund amount of your be reached. All delivery delays due to errors made by the
order. We are required by law to declare the exact value of customer in providing their information (contact telephone
the contents of the package and cannot alter it in any way. number, delivery address) will not be attributable to GRV.
Postage to the Balearic Islands: not included. Before The customer, before formalising the purchase, must check
delivery, the customer will be informed of the cost of that all the information is correct. Otherwise the delay in
transport to the islands. If the customer accepts the delivery will be due to a lack of information on the part of
estimate, the purchase will be formalised. Once the product the buyer.
has been purchased, if the customer decides to return it,
he/she will have to pay the return shipping costs.
METHODS OF PAYMENT
Deliveries to foreign countries are exempt from VAT if the When you make a purchase at
sale is made to a legal entity in the receiving country. Any www.generadoritcpower.com you are offered 3 payment
purchase of a product shall be accompanied by a delivery options, which you can choose before concluding the
note and subsequent purchase invoice in which all the details contract with GRV. The payment methods are bank transfer,
contracted when purchasing the goods from the WEB are credit card, PayPal and seQura.
specified.

DELIVERY DEADLINES AND RESTRICTIONS

The delivery time is detailed in the product sheet. For
products that are in stock, the delivery time on the
peninsula is 24-72 working hours for purchases made

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